Effective Date: 18/02/2026
Company Name: School Ride Plus
Website: www.schoolride.co.za
School Ride Plus (“we”, “us”, “our”) is committed to protecting your personal information and respecting your privacy in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA) of South Africa.
This Privacy Policy explains how we collect, use, store, and protect personal information when you use our website, apply for services, or engage with us as a family or driver.
We may collect and process the following personal information:
Full name and contact details (email, phone number)
Residential address and school locations
Child’s first name, age, and schedule details
Emergency contact information
Special requirements relevant to transport safety
Full name and contact details
Identity number and licence details
Vehicle information
Background check documentation
References and employment history
Banking details (for payment purposes)
We only collect information that is necessary, relevant, and adequate for providing our services.
We process personal information to:
Match families with suitable, vetted drivers
Conduct screening and background checks
Facilitate safe and reliable school transport services
Communicate with families and drivers
Manage payments and service administration
Comply with legal and regulatory requirements
We will not use personal information for purposes unrelated to our services without your consent.
In accordance with POPIA, we process personal information on the basis of:
Your consent
The performance of a contract
Compliance with legal obligations
Legitimate interests related to providing safe transport services
Where special personal information is required (for example, child-related information), we ensure it is handled with heightened care and confidentiality.
Because our services involve transporting children, we take additional care in handling child-related personal information. Such information is processed only with parental or guardian consent and strictly for purposes related to transport safety and service delivery.
We may share personal information:
Between matched families and drivers for service coordination
With third-party service providers (e.g., background screening agencies)
When required by law or regulatory authorities
We do not sell or trade personal information to third parties.
All third-party service providers are required to handle information securely and in compliance with POPIA.
We implement appropriate technical and organisational measures to protect personal information against:
Loss
Unauthorised access
Disclosure
Alteration or destruction
Access to personal information is limited to authorised personnel who require it to perform their duties.
We retain personal information only for as long as necessary to:
Fulfil the purpose for which it was collected
Comply with legal, accounting, or regulatory requirements
When information is no longer required, it will be securely deleted or anonymised.
Under POPIA, you have the right to:
Request access to your personal information
Request correction or deletion of inaccurate information
Withdraw consent (where processing is based on consent)
Object to processing in certain circumstances
Lodge a complaint with the Information Regulator
Requests can be submitted using the contact details below.
Our website may use cookies to improve user experience and analyse website traffic. You may disable cookies through your browser settings if you prefer.
We may update this Privacy Policy from time to time to reflect changes in legal requirements or operational practices. The latest version will always be available on our website.
If you have any questions about this Privacy Policy or wish to exercise your rights under POPIA, please contact:
School Ride Plus
Email: [Insert Email Address]
Phone: [Insert Phone Number]
Address: [Insert Business Address]
You also have the right to contact the Information Regulator (South Africa) for any complaints regarding the processing of your personal information.